Position:  Customer Service Executive
Location: Eynsham (OX29) or Hybrid (working from home part of the week)
Salary: £20,000 – £25,000 per annum
Hours: 08:00 – 17:00 (Monday to Friday)
Experience: Customer Service, Troubleshooting, Call Handling, Administration, Tech, IT Support

Opportunity:

Thompson & Terry Recruitment are delighted to be working alongside a friend of the company and well-established internet service provider. They are looking for a confident, friendly and organised individual to join their team in their Eynsham-based office or working remote.

As Customer Service Executive, you will be the primary point of contact for their customers as you handle and manage customer’s issues and queries. You will be responsible for answering inbound customers phone calls, emails and live chat conversations. As well as this, you will take on administrative duties such as handling sales orders, quotes, keeping customers up to date and credit control.

The ideal candidate has a strong interest in technology with the interpersonal skills to communicate well with customers, suppliers and the team.

The Company:

Thompson & Terry Recruitment’s client is a longstanding and highly regarded IT company offering this exciting route into the IT sector.

The company offers an interesting and varied role covering a range of skills from IT support, administration and a sales mindset when dealing with customers. You will be working closely with an experienced team and the Managing Director to ensure you get the support necessary to work well in this role.

The company has a flexible approach to working whether at the office or at home.

Requirements:

• Previous customer service experience.
• Confident communication and interpersonal skills in person and on the phone.
• Can work autonomously and independently at home or in the office.
• An interest in IT is beneficial.

Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk) are an Abingdon based recruitment agency specialising in placing candidates into jobs in Oxford and around Oxfordshire. We typically source candidates for Sales, Marketing and office administration jobs. No terminology used in this advert is intended to discriminate on the grounds of race, religion, gender, age or sex.

PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.