Position: Operations Manager
Location: Thatcham (RG19) with hybrid working
Salary: £42,000 per annum (+ bonus)
Hours: 09:00 – 17:30 (Monday – Friday)
Experience: Operations Manager, People Management, Leadership, Administration, Co-ordination, Project Management, Data, Compliance, Training, B2B, Customer Service 

The Opportunity   

Thompson & Terry Recruitment are working with an innovative training provider based in Thatcham, who are looking to recruit an approachable and collaborative Operations Manager to join their team.  

Day-to-day, the primary responsibility of the Operations Manager will be to oversee a team, scheduling, resource management, policies and procedures and calendar management for the training provision of the business alongside more general operations. The role will be involve managing a small team and working alongside wider departments, external organisations, clients and customers to organise the logistics behind virtual and face-to-face training courses and to maintain already well-established relationships.  

Other duties associated with the Operations Manager position are not limited to involvement with the recruitment process, the induction and training of new staff, managing relationships with suppliers and exam boards, organising internal training and ensuring compliance with industry standards. 

A key part of the successful Operations Manager’s objective is to review and streamline processes with the view to keeping the learner and client at the forefront of every business decision. To achieve this the successful candidate will be commercially aware and enjoy working closely alongside the sales and training departments to drive forward as one.  

The Company   

Our client are a well-established and highly respected national training provider, who are looking to recruit a confident and detail-focused Operations Manager to join their team.   

Our client is proud of the relationships they hold with their really impressive and varied client base, many of which are huge well-known brands.   

In exchange for your hard work, our client also rewards their staff with hybrid working opportunities, a strong bonus scheme, the proven opportunity for progression, 25 days holiday (+ bank holidays), unlimited access to their training courses and a generous contributory pension scheme.   

Requirements   

• Experience of working in a similar role, within a regulated or compliance focused sector  
• An approachable Operations Manager, who enjoys developing their team and openly collaborating with the wider business 
• Commercially aware with a genuine desire to improve and simplify processes with the client and learner at forefront of business decisions 
• Ambitious to progress and work as part of a senior management team within a growing business, whilst being resilient to manage challenges along the way  
• A strong attention to detail and highly organised with the ability to manage their own diary but also a team and the wider business 
• Strong IT skills and experience using technology as part of business improvement 

Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk) are an Abingdon based recruitment agency specialising in placing candidates into jobs in Oxford and across Oxfordshire. We typically source candidates for Sales, Marketing and office administration jobs. No terminology used in this advert is intended to discriminate on the grounds of race, religion, gender, age or sex.   

PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.