Position: Trainee IT Service Desk Technician
Location: Eynsham, Oxfordshire (OX29)
Salary: £19,000 – £25,000
Hours: 09:00 – 18:00 (Monday – Friday)
Experience: IT Support, Customer Service, Junior IT, IT Assistant, Entry Level, IT, Technical Support, Tech 

Opportunity: 

Thompson & Terry Recruitment are excited to be working with our friends and longstanding IT Support client at an incredibly exciting time for their rapidly expanding and highly reputable IT Support business. As part of their growth, they are looking for enthusiastic and technically minded candidates looking to build a career in IT Support.   

As Trainee IT Service Desk Technician, you will have the opportunity to work closely alongside senior members of the team to begin building your career within IT. As part of this role, you will liaise with clients to ensure complete customer satisfaction whilst also helping to set up and configure new IT systems. Additionally, you will be a point of contact for clients and offer 1st line support on all technical issues with the view to seeing this through to resolution. 

Whilst no prior experience is required for the role as our client offer a really comprehensive and supportive training plan, a passion for technology and IT is a must  whilst also being hungry to learn and expand your skillset. 

The Company: 

Thompson & Terry Recruitment’s client is a very well established and highly reputable IT support business, with lots of exciting plans for growth, so a great time to join the business.  

Our client are dedicated to providing a supportive place to work and as such, will offer candidates a genuine career path to really learn and advance their skills in IT support, whilst gaining hands on experience and mirroring senior colleagues to learn first-hand. 

Thompson & Terry Recruitment’s client also offer some great benefits including proven promotion opportunities, wellbeing programmes and discounts and perks to a range of services. But ultimately, the team culture and close-knit supportive nature of the team is at the heart of what they offer and instil within their workplace. 

Requirements: 

• A genuine interest in technology and IT, with ambitions to build a solid career long-term  
• Excellent communication skills, both written and verbally 
• The ability and desire to understand complex IT issues with the view to provide a solution to every client 
• Due to their relatively remote office, the successful candidate must hold a Full UK Driving license or live very locally  

Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk) are an Abingdon based recruitment agency specialising in placing candidates into jobs in Oxford and around Oxfordshire. We typically source candidates for Sales, Marketing and office administration jobs. No terminology used in this advert is intended to discriminate on the grounds of race, religion, gender, age or sex. 

PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.